Tato Ceramic Mug

All sales are final and cannot be returned or exchanged.

Disclaimer: All products are sold in the condition received from our manufacturers. Additionally, they are quality checked before being added to our inventory. Please do understand that minor imperfections/manufacture defects such as microscopic marks and air bubbles are common and normal in PVC silicone keychain products and are hard to prevent.You may notice a small gap in the lobster clasp, but does not prevent it from functioning properly. As the keychain is gold color coating, you may notice slight discoloration.

All other products are produced after the order is placed. No exchanges or returns.

Shipping Time

Under normal circumstances, items will be shipped within 10 - 14 business days. Your order may be put on hold if items are not available at the time. The supplier will work to process your order as soon as the product is available again. The length of time it takes to arrive to destination depends on location.

Customs and Import

Buyers are responsible for any customs and import taxes that may apply. The seller isn't responsible customs and import taxes that are charged. The seller isn't responsible for delays due to customs.

Address

Please ensure the correct shipping address is inputted at the time of purchase. It is not the seller's responsibility to confirm correct shipping address. The seller is unable to change the shipping address once the order has been submitted for production.

Lost Mail

In the event of lost, stolen, or misdelivered mail/package, the seller will not be responsible for the missing lettermail/package.